How long will it take to ship out my pre-order?

Waiting times vary from article to article. Usually, the estimated waiting time is of 15-20 working days from the date of purchase the item. Once that the item is available in our warehouse, your order will be dispatched within three days.

 

Shipping & Handling

 

Once an order is placed, our team will get it shipped as soon as possible. It takes 3 standard business days to process your order. Delivery takes an additional 1-7 business days.

 

 

Online returns & exchanges

 

If you received damaged or defective merchandise, please contact us: +447475216416, or email us: info@ukpremiumcobalt-scissors.com

 

If you are not completely satisfied, you can return your item within 30 days of purchase date. Please follow the instructions below to return your item. The return shipping cost (the cost to send an item back to us) is nonrefundable.

  1. Your return item must be undamaged.
  2. You will receive a refund for the purchase price of the item plus applicable sales tax. We will credit the card that was used for the purchase.
  3. Shipping and handling charges will not be credited unless the reason for the return is our error.

 

Please return it with your item to:

 

Southampton,SO151JD

Flat2,10 Cracknore Road

 

Please allow up to 2 weeks for us to process your return and issue a refund